Your privacy is of the utmost importance to us.
Who we are
SHMS Advantage ('SHMS', 'We', 'Out', 'Us') have a commitment to protect and respect your privacy. Our Privacy Policy, along with any other documents referred to below, explain the basis on which any personal data we collect from you, or that you provide, will be handled and processed by SHMS. Results may vary slightly as with any product or service. All rights reserved.
We can be found at shmsadvantage.com or contacted at info@shmsgroup.com or 01489 584400.
Your Account
Personal Data
We collect information during the course purchase process as well as information relating to your course progression and any quiz or assessment performance.
When you purchase a course from SHMS Advantage, we'll ask you to provide your email address. This is so that we can:
- Send you relevant information about your account and order.
- Create your account for our site.
If you register for a free account then we will store your email address.
We store information about you for as long as your account exists.
We store course progress, including completion status, quiz scores, assignments and submissions (if applicable).
We will also store comments on courses, lessons, topics and assignments if you choose to leave them.
Who on our team has access
Only administrators and Group Leaders in our team have access to the information you provide us. This means Administrators and Group Leaders have access to your enrolled courses, course progress and username/email address. Any additional information you add in your WordPress user profile can be visible to the Administrator(s).
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When submitting information to SHMS via a contact form, we will collect any data and contact details you submit to us. We may keep contact form submissions for a certain period of time in order to get back to you about your enquiry, but this data is never used for marketing purposes.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The use of cookies is an industry standard. Therefore, you'll find them on most websites. For example, we may use cookies to verify a subscriber's login status.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. As a result, we only use this information for statistical analysis purposes. Consequently, once this has been completed the data is then removed from the system.
Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie is no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline if you prefer. This may prevent you from taking full advantage of the website.
How do I change my cookie preference settings?
Our website may contain links to other websites of interest. Once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Those sites are not governed by this privacy statement so you should exercise caution whilst visiting these sites. We recommend you look at the privacy statement applicable to the website in question.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
SHMS Advantage uses Google Analytics to track our website analytics. Google Analytics uses cookies to track data. We use the Analytics, Ads and Remarketing features of Google Analytics. This means first-party and third-party cookies are in use on our website. These are designed to optimise your usage of our site based on your past activity. These will not be used for marketing purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We use Google Analytics, MailChimp and PayPal as our external services which means any relevant data you share with us is submitted to these external services (for example your email address is shared to MailChimp, and your payment details are shared with PayPal). We will not use your details for marketing purposes unless you opt-in to receive marketing from us. You will be able to opt-in and opt-out of receiving marketing at any time.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.